Need Help?
FAQs
What is the signal range?
Our smart tag operates within the same powerful network range as leading tracking devices, ensuring a reliable connection for finding your lost items quickly.
Does it require an internet connection, or does it work without one?
The smart tag does not require a direct internet connection to function. It utilizes Bluetooth and a secure tracking network to help locate your items, even when you’re offline.
For How Long Does The Battery Last?
Our smart tag is designed with long-lasting performance in mind. The replaceable battery lasts up to over a year, ensuring peace of mind without constant recharging.
How can I contact customer support for assistance?
Our friendly customer support team is always ready to help! You can reach us at support@smartitags.com, and we’ll be happy to assist you.
Is the Tag compatible with non-Apple devices?
At the moment, our smart tag is designed to work seamlessly with Apple’s Find My network, ensuring the best tracking experience. We are always exploring new compatibility options!
Smart Tags for Android devices will be available in our store soon!
Is it waterproof?
Yes! Our smart tag is fully waterproof and built to withstand everyday life. Whether it’s rain, spills, or even submersion, your tag will keep working without issue.
How accurate is the location tracking?
Our advanced tracking technology provides highly precise location accuracy, helping you find your lost items with confidence—whether they’re nearby or farther away.
Can I make it play a sound when close by?
Absolutely! With just a tap on your phone, you can make the smart tag play a loud sound, making it easy to locate when it’s nearby.
Can someone else track the location of my tag?
No, your location data is private and secure. Only you can track your smart tag unless you choose to share it with someone you trust.
Can I assign multiple users to the tag or share its location with someone?
Yes! You can easily share access to your smart tag’s location with family or friends, making it even more convenient for shared items like keys, bags, or luggage.
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Smart Tag provides an effortless way to keep tabs on your belongings. Attach one to your keys, slip another into your backpack, and they instantly appear in the Find My app.
Contact
600 W Santa Ana Blvd, CA 92701, USA
Opening Hours:
Mo – Fr: 9am – 6pm
Sat – Sun: 10am- 4pm
Support@smartitags.com
All Rights Reserved. © Smartitags. 2025
All Rights Reserved. © Smartitags. 2025